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DCS Case Manager 1* - 06162021-18943 & 18964 - Cleveland, TN (Bradley County)

Summary: Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.

Distinguishing Features: This is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families.

Making Decisions and Solving Problems:

  1. Learns to determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
  2. Learns to make recommendations for reunification or termination of parental rights.
  3. Learns to monitor adoptive and foster families to check the compatibility of the child with the family.
  4. Learns to actively listen to concerns to make appropriate referrals.
  5. Learns to coordinate and observe visitations for children in and out-of-home placements to ensure meaningful visitations.  

Scheduling Work and Activities:
  1. Works flexible hours including weekends, holidays, and after hours.
  2. Learns to regularly conduct home visits to assess the safety of homes.
  3. Learns to conduct multiple and on-going face-to-face visits with children, resources families, providers, kinship home and other relevant entities.
  4. Learns to schedule appointments as necessary and needed. 

Assisting and Caring for Others:
  1. Learns to transport children to various appointments, safely and securely.
  2. Learns to assist child in preparing for placement (e.g. adoption, reunification, permanent guardianship, etc.).
Resolving Conflicts and Negotiation with Others:
  1. Learns to address inappropriate behaviors and/or actions with clients, service providers, resource parents, etc.
Developing and Building Teams:
  1. Learns to convene and identify members for a Child and Family Team Meetings that will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family.
  2. Learns to participate as an active member of a team; support and rely on team members for additional knowledge and help when needed.

Education and Experience: Graduation from an accredited college or university with a bachelor's degree.

Applicants for this class must:
  1. Complete a criminal history disclosure form in a manner approved by the appointing authority;
  2. Must agree to release all records involving their criminal history to the appointing authority;
  3. Must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  4. Submit to a review of their status on the Department of Health's vulnerable person's registry;
  5. Possess a valid motor vehicle operator's license at the time of appointment in some positions;
  6. Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.

Closing Date: 06/22/2021