DCS Case Manager 1* - 06162021-18943 & 18964 - Cleveland, TN (Bradley County)
Summary: Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.
Distinguishing Features: This is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families.
Making Decisions and Solving Problems:
- Learns to determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
- Learns to make recommendations for reunification or termination of parental rights.
- Learns to monitor adoptive and foster families to check the compatibility of the child with the family.
- Learns to actively listen to concerns to make appropriate referrals.
- Learns to coordinate and observe visitations for children in and out-of-home placements to ensure meaningful visitations.
Scheduling Work and Activities:
- Works flexible hours including weekends, holidays, and after hours.
- Learns to regularly conduct home visits to assess the safety of homes.
- Learns to conduct multiple and on-going face-to-face visits with children, resources families, providers, kinship home and other relevant entities.
- Learns to schedule appointments as necessary and needed.
Assisting and Caring for Others:
- Learns to transport children to various appointments, safely and securely.
- Learns to assist child in preparing for placement (e.g. adoption, reunification, permanent guardianship, etc.).
Resolving Conflicts and Negotiation with Others:
- Learns to address inappropriate behaviors and/or actions with clients, service providers, resource parents, etc.
Developing and Building Teams:
- Learns to convene and identify members for a Child and Family Team Meetings that will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family.
- Learns to participate as an active member of a team; support and rely on team members for additional knowledge and help when needed.
Education and Experience: Graduation from an accredited college or university with a bachelor's degree.
Applicants for this class must:
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Must agree to release all records involving their criminal history to the appointing authority;
- Must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
- Submit to a review of their status on the Department of Health's vulnerable person's registry;
- Possess a valid motor vehicle operator's license at the time of appointment in some positions;
- Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.
Closing Date: 06/22/2021